Listings

Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,100 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create...

Sabio Group is a global digital customer experience transformation services specialist with major operations in EMEA, APAC and the Americas. The Group delivers solutions and services that seamlessly combine digital and human interactions to support brilliant customer & employee experiences (CX & EX). Through its own technology, and that of...

Sensée is a work-from-home (WFH) and hybrid workplace specialist.Sensée has been creating, managing and optimising work-from-home (WFH) and hybrid working contact centre operations in the UK since 2004. Through a mix of a unique 100% @home talent-on-tap outsourcing proposition and Cloudworks, our purpose-built hybrid working SaaS ecosystem, we help leading...

SVL is is the UK’s most experienced provider of multimedia interaction recording and advanced contact centre applications. With a unique portfolio of enterprise, branch office and SMB solutions, we work closely with customers in a wide range of industry sectors including contact centres, local authorities, public safety, financial institutions and...

In today’s fast paced and challenging business environment, maintaining good customer relations is critical to the success of any company. Customers nowadays expect more, are less understanding and ultimately will take their business elsewhere and quickly if you do not meet service expectations. Who is Ventrica? Ventrica is an outsourced...

Contexta360 is an advanced speech analytics platform designed to revolutionise how organisations engage with their customers across diverse communication channels. Harnessing the power of AI, the platform delivers automated conversational analytics and agent support, ensuring every customer interaction is optimised for effectiveness and satisfaction. Available in multiple languages, Contexta360 enables...

Business Systems is a leading provider of compliance and communications solutions, helping organisations transform their CX strategies. We work closely with our clients, recommending and implementing Cloud Communications and technology solutions that best suit their requirements. Our Cloud Contact Centre solutions have been successfully deployed in some of the largest...

Britannic are award-winning specialists in business communications, systems integration, digital transformation and managed services, maximising the ICT investment of private and public organisations across the UK. Britannic Technologies is a value-added reseller with a difference. We are a highly knowledgeable team of approachable, long-serving experts specialising in business communications, contact...

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organisations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the...