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- 2 December 2020 | Wave Goodbye to 2020: What’s in store for 2021?
- 2 December 2020 | 2021: The Year Customer Service Becomes More Human
- 1 December 2020 | PCI Pal® supports InsureandGo with payment security and compliance
- 1 December 2020 | AI & Live Chat: A Winning Combination for Contact Centres
- 1 December 2020 | SVL Partner with Decode Cyber Solutions to Improve Online Safety
- 1 December 2020 | Puzzel Launches Disruptive Solutions to Transform CX
- 27 November 2020 | Saving Lives Through Responsible Debt Management
- 27 November 2020 | Webinar: The Impact of Brexit on the Contact Centre
- 26 November 2020 | Top Performing Trends in the Contact Centre Industry
- 25 November 2020 | Cardiff City Council Team with Netcall to Support Test & Trace
- 25 November 2020 | Give Contact Centre Agents The Tools To Do the Job
- 24 November 2020 | Don’t Put your Customers & Contact Centre On Hold
- 24 November 2020 | Calabrio ONE: Agility to Meet the New Era for Contact Centres
- 24 November 2020 | BGL Charitable Work Recognised at NECCA Awards
- 24 November 2020 | Alphabet wins Customer Service Excellence Award
- 24 November 2020 | Foehn win Genesys EMEA Cloud Partner of the Year
- 24 November 2020 | North East Contact Centres Celebrate at Online Awards
- 19 November 2020 | Speechly Tech Translates Real-Time Conversations for Jabra Users
- 19 November 2020 | Contact Centre Webinar: A journey worth taking
- 19 November 2020 | FourNet named Avaya Growth Partner of the Year