The Impact of Technology and Economic Shifts on UK Consumers
Workplaces of all shapes and sizes are being reshaped by the use of technology to improve productivity, with AI in particular continuing to grab headlines. Combine this phenomenon with the announcements in the Autumn Budget with an increase in National Insurance Contributions and increasing minimum wage, and it leads some to voice concerns about pressure on salaries and job security.
There is no doubt that the UK continues to face a fast-changing and unpredictable environment. How does the UK consumer perceive these shifts?
During this one hour debate, CCMA’s Research Director, Stephen Yap, will release the findings from this latest research to understand the views of working people. Joined by a panel of industry leaders, including Matt Hallam, Performance Director for Customer Contact at Nationwide and Frank Sherlock, VP International at CallMiner, Stephen will discuss:
Perceptions on the impact of technology on work
Confidence in job security and changes in workload
Opportunities for learning and development
The discussion will give you insight into how your colleagues may really be feeling about the future, and enable you to consider how to better manage expectations and change for the benefit of all.
For additional information on the event or to register Click Here
