– Infobip

Contact Centre Supplier Directory

– Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey.

Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

With over a decade of industry experience, Infobip has expanded to 65+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 700 telecom networks.

Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent award wins include:

  • Infobip named a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2021 Vendor Assessment (doc #US46746221, May 2021)
  • Best A2P SMS provider for the fourth year running by mobile operators and enterprises in ROCCO’s annual Messaging Vendor Benchmarking Report
  • Best CPaaS Provider of the Year, Best RCS Provider of the Year, and Mover & Shaker in Telco Innovation at the 2021 Juniper Digital Awards

Infobip in numbers:

  • More than 3,000 employees across 65+ offices and 53 countries
  • About five billion people around the world interact with some form of service through Infobip’s platform – that’s around two thirds of the global population
  • 107 billion messages were sent and received via Infobip’s platform in 2020

 

 

The Latest News From Infobip

 

Customer Experience Trends & Omnichannel Communications for 2023

Black Friday & Cyber Monday Become More Conversational

Infobip Appoints VP Marketing to Support Ambitious Targets

Infobip Research Shows Rising Dominance of Chat Apps

Infobip to Improve Customer Satisfaction with Dialogflow Integration

Infobip creates AI-powered chatbot for Uber

Infobip Integrates with ServiceNow to Improve CX 

Infobip Integration for HubSpot to Enhance CX

Infobip Completes Peerless Network acquisition

Infobip Creates a New Digital Experience for all Tennis Fans

Infobip & Microsoft Collaborate to Enhance Digital Comms

Infobip Partner with BT to Enhance CX Offering for UK Businesses

It’s a New Era of Customer Service after the Pandemic

Infobip Integrates SMS & WhatsApp Notifications

RedEye & Infobip Partner to Deliver Best-in-class Messaging Campaigns 

Dataphiles & Infobip Take Patientcomms to New Heights

Infobip appoints Bobby White as Head of Marketing, Europe

The Communications Trends that will Shape 2022

WhatsApp Business Pricing: What You Need to Know

The Omnichannel Dividend: Improve CX Whilst Lowering Costs

 

Contact InfoBip

5th Floor, 35-38 New Bridge Street, London. EC4V 6BW.

Telephone: 0207 837 4180

Website - Email - Twitter - LinkedIn - Facebook

 

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