Businesses Found: 33
Aspect SoftwarePromoted
ACDAgent DesktopAgent ScoringAnalyticsChannel ManagementChannel of ChoiceCloud SolutionsCustomer FeedbackCustomer SatisfactionCustomisable UI/UXData ManagementDisposable Mobile AppsHosted SolutionsIntelligent RoutingInteractive Text Response (ITR)IVRKnowledge BaseKnowledge ManagementMulti-Channel SolutionsMulti-Site RoutingMultimedia RecordingNatural Language Understanding (NLU)OFCOM CompliantOutbound DiallingPerformance ManagementPredictive Outbound DiallingPremise SolutionsQuality Monitoring/ReportingRole based CapabilitiesScreen RecordingSelf ServiceSkill Based RoutingSpeech AutomationVoice RecordingWorkforce Management
4net Technologies Ltd
ACDAgent DesktopAnalyticsApplications IntegrationCall AnalysisCall RecordingConsultancyCustomer FeedbackCustomer Interaction ManagementDiallersHosted SolutionsIVRManaged ServicesMulti-Channel SolutionsPCI CompliancePerformance ManagementProcess AnalysisSelf ServiceStrategic PlanningTrainingUnified CommunicationsVirtual SolutionsVoice RecordingWorkforce Management
Britannic Technologies
Call HandlingCloud SolutionsConsultancyContact Centre SatisfactionContact Centre TechnologyCTICustomer ExperienceCustomer SatisfactionHelpdesksHosted SolutionsIntegrated contact centre systemsIVRManaged ServicesMobile SolutionsMulti-Channel SolutionsMulti-Site RoutingMultimedia PlaybackMultimedia RecordingPBX/IP-PBXPCI CompliancePerformance ManagementProcess AutomationQuality Monitoring/ReportingSaaSScreen RecordingSocial MediaSoftware SolutionsTechnologyUnified CommunicationsVirtual SolutionsVoice RecordingWorkforce Management
CallMiner
AcousticsAgent Coaching & MonitoringAgent MotivationAgent ScoringAnalyticsArtificial IntelligenceBack OfficeContact Centre SatisfactionContact Centre TechnologyCustomer ExperienceEmployee SatisfactionHosted SolutionsIntegrated contact centre systemsNatural Language Understanding (NLU)PCI CompliancePCI DSSPerformance ManagementQuality Monitoring/ReportingSales PerformanceTrainingWorkforce ManagementWorkforce Optimisation
Connect Managed Services
Artificial IntelligenceBenchmarkingCloud SolutionsConsultancyContact Centre SatisfactionContact Centre TechnologyCustomer CommunicationsCustomer ExperienceEngagementManaged ServicesMulti-Channel SolutionsPCI DSSPerformance ManagementProactive Customer ContactProcess AnalysisProcess AutomationQuality Monitoring/ReportingSalesforce ManagementSkill Based RoutingStrategic PlanningSurveysTechnologyVirtual Agents & ChatbotsVirtual SolutionsWeb Self ServiceWorkforce ManagementWorkforce Optimisation
