| ◄ Prev | June 2021 |
Next ► |
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
1 | 2IPI: Build a busi... | 3 | 4 | 5 | ||
6 | 7 | 8 | 9 | 10CCMA Special Inte... | 11 | 12 |
13 | 14 | 15CCMA Quarterly Me... | 16Call & Conta... | 17CCMA Special Inte... | 18 | 19 |
20 | 21 | 22Challenges contac... | 23 | 24 | 25 | 26 |
27 | 28 | 29 | 30How Edwardian Hot... |
From 12.00PM until 1:00PM At Virtual Online From 11:00am until 12:00am At Virtual/Online From 12;00PM until 1:30PM At Virtual Event
Challenges contact centres face around scheduling & forecasting
How Edwardian Hotels delivers a truly exceptional personalised experience
Best Practice Visit: Enabling growth using digital and social media
![IPI: Build a busi...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>02</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2021</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="427" height="258" src="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg" class="attachment-large size-large wp-post-image" alt="" srcset="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg 427w, https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped-150x91.jpg 150w" sizes="(max-width: 427px) 100vw, 427px" />
</div>
<h2 class="qem_title"><a href="https://contact-centres.com/event/ipi-build-a-business-case-for-self-service-strategies/">IPI: Build a business case for self-service strategies</a></h2><p class="start" >From 1:00pm until 1:45pm</p><p class="location" >At Virtual Online</p><p class="readmore"><a href="https://contact-centres.com/event/ipi-build-a-business-case-for-self-service-strategies/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![CCMA Special Inte...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Thu<br>10</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2021</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="427" height="258" src="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg" class="attachment-large size-large wp-post-image" alt="" srcset="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg 427w, https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped-150x91.jpg 150w" sizes="(max-width: 427px) 100vw, 427px" />
</div>
<h2 class="qem_title"><a href="https://contact-centres.com/event/ccma-special-interest-group-housing/">CCMA Special Interest Group: Housing</a></h2><p class="start" >From 12:00PM until 1:00PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/ccma-special-interest-group-housing/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![CCMA Quarterly Me...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>15</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2021</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="427" height="258" src="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg" class="attachment-large size-large wp-post-image" alt="" srcset="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg 427w, https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped-150x91.jpg 150w" sizes="(max-width: 427px) 100vw, 427px" />
</div>
<h2 class="qem_title"><a href="https://contact-centres.com/event/ccma-quarterly-member-online-seminar-focus-on-customer/">CCMA Quarterly Member Online Seminar: Focus on Customer</a></h2><p class="start" >From 09:00AM until 12:30pm</p><p class="location" >At Virtual Event</p><p class="readmore"><a href="https://contact-centres.com/event/ccma-quarterly-member-online-seminar-focus-on-customer/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Call & Conta...](javascript:xlightbox('<div class="qem events"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>16</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2021</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="341" height="202" src="https://contact-centres.com/wp-content/uploads/2021/01/exhibitors-image-jan-2021.jpg" class="attachment-large size-large wp-post-image" alt="" srcset="https://contact-centres.com/wp-content/uploads/2021/01/exhibitors-image-jan-2021.jpg 341w, https://contact-centres.com/wp-content/uploads/2021/01/exhibitors-image-jan-2021-150x89.jpg 150w" sizes="(max-width: 341px) 100vw, 341px" />
</div>
<h2 class="qem_title"><a href="https://contact-centres.com/event/call-contact-centre-expo/">Call & Contact Centre Expo</a></h2><p class="start" >From 10:00am until 4:00pm</p><p class="location" >At ExCeL Exhibition Centre</p><p class="readmore"><a href="https://contact-centres.com/event/call-contact-centre-expo/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![CCMA Special Inte...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Thu<br>17</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2021</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="427" height="258" src="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg" class="attachment-large size-large wp-post-image" alt="" srcset="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg 427w, https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped-150x91.jpg 150w" sizes="(max-width: 427px) 100vw, 427px" />
</div>
<h2 class="qem_title"><a href="https://contact-centres.com/event/ccma-special-interest-group-quality-management-roundtable/">CCMA Special Interest Group: Quality Management Roundtable</a></h2><p class="start" >From 12:00PM until 1:30PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/ccma-special-interest-group-quality-management-roundtable/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Challenges contac...](javascript:xlightbox('<div class="qem business-systems"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>22</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2021</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="355" height="237" src="https://contact-centres.com/wp-content/uploads/2021/06/business-systems-webinar-banner-june-2021-min.croppedjpg-min.jpg" class="attachment-large size-large wp-post-image" alt="" srcset="https://contact-centres.com/wp-content/uploads/2021/06/business-systems-webinar-banner-june-2021-min.croppedjpg-min.jpg 355w, https://contact-centres.com/wp-content/uploads/2021/06/business-systems-webinar-banner-june-2021-min.croppedjpg-min-150x100.jpg 150w" sizes="(max-width: 355px) 100vw, 355px" />
</div>
<h2 class="qem_title"><a href="https://contact-centres.com/event/challenges-contact-centres-face-around-scheduling-forecasting/">Challenges contact centres face around scheduling & forecasting</a></h2><p class="start" >From 12.00PM until 1:00PM</p><p class="location" >At Virtual Online</p><p class="readmore"><a href="https://contact-centres.com/event/challenges-contact-centres-face-around-scheduling-forecasting/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![How Edwardian Hot...](javascript:xlightbox('<div class="qem enghouse-interactive"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>30</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2021</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="427" height="258" src="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg" class="attachment-large size-large wp-post-image" alt="" srcset="https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped.jpg 427w, https://contact-centres.com/wp-content/uploads/2020/03/evaluagent-webinar-image-march-2020.cropped-150x91.jpg 150w" sizes="(max-width: 427px) 100vw, 427px" />
</div>
<h2 class="qem_title"><a href="https://contact-centres.com/event/how-edwardian-hotels-delivers-a-truly-exceptional-personalised-experience/">How Edwardian Hotels delivers a truly exceptional personalised experience</a></h2><p class="start" >From 11:00am until 12:00am</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/how-edwardian-hotels-delivers-a-truly-exceptional-personalised-experience/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}