EE Set to Close Greenock Contact Centre

EE to close their Greenock contact centre and to relocate to Glasgow It has been reported…

EE Offers first Welsh Customer Service in the UK

EE offers first Welsh customer service in the UK, and 4G network boost in Cardiff EE,…

EE Recruiting 800 Contact Centre Agents Across UK

–  New recruits will support EE’s ambitions to provide customers with the best service in the…

EE Brings Back Customer Service to UK Contact Centres

EE becomes first UK mobile operator to bring back all customer service calls to contact centres…

EE Completes 100% onshoring of their Contact Centres

EE completes 100% onshoring of Contact Centres for customer service for pay monthly customers 100% of…

EE Mobile 100% calls answered by UK Contact Centres

EE Mobile have confirmed that 100% of customer service calls to be handled in UK and…

EE to Recruit Over 200 Staff at North Tyneside Contact Centre

EE have announced the creation of 210 new roles at its North Tyneside contact centre offering…

Ofcom fines EE £1m over complaints handling failures

Ofcom today fined EE £1,000,000 for failing to comply with Ofcom’s rules on handling customer complaints.…

EE and Webhelp UK Officially Open Derby Contact Centre

EE and Webhelp UK hosted an event to mark the official launch of their new contact…

EE announce Londonderry as site for new contact centre

EE has revealed Londonderry/Derry in Northern Ireland as the location for its new customer service centre…

EE Creates Jobs at Contact Centre

EE commits to deliver industry-leading customer service by increasing UK-based customer service resources – Over 1,000…

EE on recruitment drive at Merthyr Tydfil contact centre

Mobile phone operator EE have announced the creation of up to 200 roles in customer services…

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