Burnout is no longer solely an executive syndrome. It affects everyone and statistics show it’s getting worse. It’s bad for employees, customers, planners, and the business’s bottom line.
Many people assume that it’s a fact of life that can’t be ‘fixed’. In this eBook, we challenge that assumption and answer some difficult questions: What actions should leaders take to reduce burnout? What concrete steps should every contact center do to minimise burnout? And what difference does workforce management practice make to burnout levels?
What you will learn:
√ Why burnout matters
√ Top tips for minimizing burnout
√ The critical role of workforce management
💡 Pro tip: Don’t try to put a band-aid over burnout symptoms in your organisation. Make burnout prevention a strategic priority for your leadership.
To download ‘The Ultimate Guide to Reducing Employee Burnout’ eBook from injxo Click Here
injixo combines cutting-edge functionality, a team of highly committed experts, and instant, seamless integration with leading contact centre platforms. Powerful and easy to use, injixo covers the whole planning cycle from forecasting to scheduling, real-time management, a comprehensive API and employee self-service via a smartphone-friendly agent portal.injixo WFM helps you plan your staff across all your digital channels. It consistently delivers an excellent customer experience while engaging your employees, boosting efficiency, and reducing operating costs.
For additional information on injixo view their Company Profile
