Content Guru have announced that its storm® cloud communications solution is compatible with Microsoft Azure Virtual Desktop.
Azure Virtual Desktop is a cloud VDI solution that delivers secure remote desktop and app experiences from virtually anywhere. The service provides the flexibility and control organizations need with exclusive support for Windows 11 and Windows 10 multi-session.
Content Guru’s award-winning storm cloud communications solution is used by organizations across the globe to improve customer experience through its omni-channel contact handling, aggregation of systems and data, and intelligent automation. As a browser-based app, storm can be accessed anywhere from any device, making it the solution of choice for any organization looking to set up and manage a remote contact centre.
Content Guru’s compatibility with Azure Virtual Desktop means that customers can be confident that storm has successfully passed rigorous testing of its use in the Azure Virtual Desktop environment, and that contact centre agents are enabled to deliver an excellent customer experience with the virtualization solution, wherever they are based.
Rob Mansfield, CTO at Content Guru, commented,
“We are proud that storm is the first CCaaS solution to be compatible with Azure Virtual Desktop,”
“The offering demonstrates our ongoing commitment to work closely with trusted partners such as Microsoft to provide the highest quality experience for our customers. We take great satisfaction in providing organizations with best-in-class integrations that allow them to deliver outstanding CX through storm.”
Content Guru helps organisations achieve outstanding customer experience. Its cloud-based solution, storm®, ensures that customers’ requests and issues are quickly and accurately resolved – simply put, engagement made easy. storm cloud services are used by over 1000 large-enterprise and public-sector organizations in over 50 countries, and trusted for mission-critical applications by major organisations, such as AXA, the NHS, Rakuten Communications and the U.S. Government.
For additional information on Content Guru view their Company Profile