The UK National Contact Centre Awards are the largest and longest established contact centre awards for…
Category: – Awards
UK National Contact Centre Awards 2018 Open for Nominations
The CCMA UK (Call Centre Management Association) is pleased to announce that nominations for the 23rd…
Webio Wins ‘Innovation in Collections’ Tech Award
Webio’s Conversational Interface Platform has come out on tops at the Credit and Collections Technology Awards…
Ventrica wins Gold at ECCSA Contact Centre Awards
Outsourced customer contact centre Ventrica has won Gold in the ‘Best Outsourced Contact Centre’ category at…
Big Celebrations as Winners Announced at the ECCCSAs
BGL, Firstsource and Legal and General were crowned Contact Centre of the Year Large, Medium and…
BGL Named Best Contact Centre In Europe
BGL Group’s contact centres named best in Europe at the European Contact Centre and Customer Service…
Eckoh Apple Pay Solution Wins Payment Innovation of the Year
Eckoh’s Apple Pay solution wins Payment Innovation of the Year Eckoh the global provider of secure…
Noble Systems Receives Frost & Sullivan Award
Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award for Fifth Consecutive Year Customer contact…
Fiona Bruce to host ECCCSAs November 2017
Fiona Bruce, journalist and presenter, will be hosting the European Contact Centre and Customer Service Awards…
Thirty-Four Winners Announced at Forum National Awards
Thirty-four individuals and teams were recognised last night at our National Awards, for being outstanding role…
North East Contact Centre Awards – The Search Has Begun!
North East Contact Centre Awards 2017 – The search for our region’s stars has begun! The…
Liberata Finalists at Call North West Contact Centre Awards
Liberata announced as finalists in seven categories at the Call North West Contact Centre Awards 2017…
Webhelp – The Award Nominations keep on coming!
Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment November will be a busy…
Eckoh Apple Pay Phone Solution Shortlisted
Eckoh, the global provider of secure payment products and customer contact solutions, has been shortlisted for…
Ventrica Shortlisted in Prestigious ECCCSA Awards
Ventrica is shortlisted four times in the prestigious European Contact Centre and Customer Service Awards 2017…
ECCCSA 2017 Shortlist Announced Let The Judging Begin!
ECCCSA 2017 shortlist announced as tickets for the Awards Dinner go on sale – Belgium, Bulgaria,…
ECCCSA2017 Let the Awards Competition Begin!
ECCCSA2017 competition is on – 17 European countries represented – 39% increase in entries compared to…
Only 10 days left to enter the ECCCSAs (and counting…)
It’s much more fun joining the biggest party in our industry if your company is shortlisted…
ECCCSA Select Industry Experts To Judge Awards
– ECCCSA Judges represent Europe’s top customer contact professionals – ECCCSA Judges handpicked for their…