Carphone Warehouse Outsources to Capita

Capita have announced that it has signed a contract with Carphone Warehouse to support all aspects…

Lloyds Banking Group Close Motherwell Contact Centre

After the announcement of the Closure of Lloyd’s Motherwell contact centre with the transfer to its…

Barclays Close Salford Quays Contact Centre

Barclays, who announced the closure of its Salford Quays contact centre in September 2013, have confirmed…

Enghouse Interactive says Weatherproof Your Contact Centre

Enghouse Interactive looks at what measures can be taken by contact centre managers across the UK…

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