“The Inner Circle Guide to AI, Chatbots & Machine Learning (2nd edition)”, written for businesses that are looking to implement or extend their use of AI in the contact centre.
“The Inner Circle Guide to AI, Chatbots & Machine Learning (2nd edition)”, based on surveys with over 200 UK organisations and 1,000+ interviews with UK consumers, is now available for free download.
Written for businesses that are looking to implement or extend their use of AI in the contact centre, this independent analyst report covers:
» Use cases for AI
» Chatbots, voicebots and mailbots
» Assisted service / agent augmentation
» Sentiment analysis and AI-enabled analytics
» Implementing and using AI
» Current and future use of AI and chatbots
» Customer opinion and use of AI-enabled self-service
To download the report for free, visit the ContactBabel Website
For additional information on ContactBabel view their Company Profile
