Akixi Finalist in International Business Of The Year Award

Akixi have announced they are Finalist in the Gatwick Diamond International Business Of The Year Award…

Contact Centre Industry suppliers Recognised in Awards

Contact Centre Industry suppliers to be recognised in a UK first at new awards ceremony Nominations…

RSVP identified in LSE ‘1000 Companies to inspire Britain’

RSVP Call Centres has been identified in London Stock Exchange’s ‘1000 Companies to inspire Britain’ RSVP…

Sabio secures Gamma Platinum Partner Accreditation

Customer contact technology specialist Sabio secures Gamma Platinum Partner Accreditation – Platinum status confirms Sabio’s ability…

National Contact Centre Awards 2016 – Nominations closing soon

National Contact Centre Awards 2016 – Now in their 21st year, nominations are open for the…

VoiceSage Finalist in Contact Centre Product of the Year

VoiceSage Reaches The Finals Of Premier Industry Awards For Its Contact Centre Solutions VoiceSage, the customer…

CalMac Awarded Contact Centre Accreditation

CalMac Ferries’ customer services staff have picked up the Contact Centre Association’s global accreditation at a…

Verint Recognised in Magic Quadrant for Customer Engagement

Verint Recognised in Magic Quadrant for Customer Engagement- Gartner Recognises Verint as a Leader Positioned Highest…

Noetica Wins Two Contact Centre Technology Innovation Awards

Noetica Wins Two Contact Centre Technology Innovation Awards – British Call Technology Pioneer Awarded For Industry…

Echo Managed Services work with FT Shortlisted

Echo Managed Services work with Financial Times recognised with esteemed customer service award shortlisting Echo Managed…

Neopost shows what GREAT customer service is

[metaslider id=6819] Neopost Contact Centre shows what GREAT customer service is – Staff at Neopost beat…

CCA Excellence Awards 2015 – The winners are…..

The Co-operative Bank has beaten off stiff competition to win two top new prizes in customer…

Content Guru named Cloud Provider of the Year

Content Guru named Cloud Provider of the Year at 2015 UK IT Industry Awards Content Guru…

North East Contact Centre Awards 2015 and the winners are….

North East Contact Centre Awards 2015 – and the winners are…. The winners of the 2015…

mplsystems Positioned in 2015 Gartner Magic Quadrant

mplsystems have been positioned as a Visionary in the 2015 Gartner Magic Quadrant for Contact Centre…

Sabio extend support for European Contact Centre Awards

Sabio partners with CCMA to extend support for the European Contact Centre and Customer Service Awards…

BT Leader in 2015 Gartner Magic Quadrant for Contact Centres

BT have been named a leader in the 2015 Gartner Magic Quadrant for Contact Centre as…

Webhelp Helen Murray “Women of Influence”

Webhelp Helen Murray “Women of Influence” CCA Award Webhelp UK’s Helen Murray, chief customer solutions officer…

Verint Recognises Customers at Engage EMEA Conference

Verint Recognises Customers for Exceptional Performance at Engage EMEA Conference; Awards Ceremony Celebrates the Success of…

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