Loganair Goes Live with New In-House Contact Centre

loganair.image.march.2017Loganair has launched its new reservations system for travel from 1 September, when it starts flying in its own right after the conclusion of its franchise agreement with Flybe.

Logainair, the Scottish Arline, have announced the opening of their new in-house contact centre at their Glasgow Headquarters manned by 10 recently recruited agents to facilitate bookings and customer enquiries.

At the same time, the airline is expanding its route network with the introduction of flights to Fair Isle, the most remote inhabited island in the United Kingdom. The new twice-weekly flights from Kirkwall will operate on Mondays and Fridays in September and October.

Through the unique co-ordination of Loganair’s extensive route network, it will also be possible to reach the island – population of 60 – from Aberdeen, Edinburgh, Inverness, Manchester and Norwich.

loganair.hinckles.image.march.2017Jonathan Hinkles, Loganair’s managing director said:

“Launching our own reservations system today represents an important milestone in our progress to fly solo from 1 September. I’m really proud of our team for the tremendous work that’s gone into achieving the launch of the system, and am delighted to welcome the new Customer Contact Centre advisors to the Loganair family.”

“Our new reservations system and Customer Contact Centre will bring all of these options and many more besides to our customers. Whether flying from Aberdeen to Kirkwall, Glasgow to Stornoway, Norwich to Wick, Leeds Bradford to Islay or Manchester to Barra, the new Loganair booking options are now available for our customers to plan their travel.”

loganair.image.march.2017Additional Information

For additional information on Loganair visit their Website

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