Kwik Fit have officially opened their new contact centre in Glasgow aimed at providing 24/7 assistance to their Fleet division.
The contact centre, sited at Strathclyde Business Park, Glasgow, will ultimately employ more than 160 contact centre staff who will provide 365, 24/7 support to their portfolio of their client’s two million plus fleet vehicles.
Kwik Fit Fleet Director Dan Joyce, commented,
“The team at the support contact centre is vital to the service we provide our customers who rely on their commitment and expertise to reduce vehicle downtime and keep businesses running smoothly.
“The new support contact centre reflect the continued growth of the fleet business within Kwik Fit.
With the development of Fleet services in 1987, Kwik Fit has grown to be the undisputed No.1 choice of the business driver due to the extensive choice of locations, long opening hours, highly trained staff, and outstanding mobile tyre fitting service.
Investment in state-of-the-art technology and customer service infrastructure now means that fleet companies can receive a consistent service level covering all products provided by Kwik Fit throughout the UK.
For additional information on Kwik Fit Fleet visit their Website