Webinar: The vast majority of outbound calls typically fail to connect to the right party, they are either connected through to voicemail or to answering machines.
Waiting for your customers to contact you and only servicing them when they do is unproductive, unpredictable and creates issues with managing resources through peaks and troughs of traffic.
Stop agent idle time in it’s track, by giving agents a continuous supply of live calls, doubling agent productivity, no need to use arduous manual outbound customer communication when there is an easier automated alternative.
Join Enghouse Interactive and Direct Travel Team, on Thursday 27 April from 11am, where you will learn.
• Tactics to improve operational efficiencies and boost agent talk time
• How to set up and manage campaigns fast and efficiently without any programming
• How to accelerate your outbound customer communication strategy
Reserve your place on the Webinar now Click Here