Redefining Customer Service in a Multi-Channel Environment

Redefining customer service, planning and colleague engagement in a multi-channel environment

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Live Webinar

Modern and mobile technology is supporting the needs of the customer to engage with us when and how they want to. The increase in channels and the need to extend accessibility is changing the way customer engagement is planned and operated at both a strategic and tactical level.

We are pleased to invite you to this exclusive live webinar. Join us to find out what good looks like and how to plan to deliver against the customer needs while not allowing costs to spiral out of control.

Simply click on the link below to register.

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Yours sincerely,

Colin Whelan

Senior Solutions Consultant
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