Contact Centre fined over PPI ‘nuisance calls’

emcas.logo.2014EMC Advisory Services Ltd, based in Paignton with contact centres sites in Exeter and Torquay have been fined by the Information Commissioner’s Office (ICO) after more than 600 people complained about unwanted PPI calls.

ICO’s Head of Enforcement, Stephen Eckersley, said: “We know our penalties are sending a clear message to the industry that making nuisance calls is unacceptable.”

A spokesman for EMC Advisory Services Ltd, said: “Across our business, we aim to ensure that we only contact people who have given their permission for us to do so. However, between March 2013 and February 2014, this aim was not met for a small percentage of our customers, and we failed to prevent some unwanted calls from being made. For this, we offer our sincerest apologies.”

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