MiaRec

MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centres worldwide.

Our platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and drive digital transformation. With MiaRec, contact centres gain full visibility into their performance and can transform inaccessible call centre data into valuable customer insights, all while ensuring compliance.

Founded in 2013, the Silicon Valley-based company serves more than 500 healthcare organisations, insurance firms, retail companies, financial services institutions, and other customer-first companies worldwide.