ECCCSA Contact Centre Awards Open for Entries

The greatest awards programme in the European customer contact industry is now OPEN and accepting entries.

It’s really easy to enter and there are a few helpful things to keep in mind about this years’ awards:

» Three new categories have been introduced, including Best Fight Against Fraud and Best Approach to Supporting Vulnerable Customers.

For more information on all categories, please Click Here

» The deadline for submissions is Friday 19 July 2024. Enter and pay before 7 June to take advantage of a money saving Early Bird offer.

» Get a head start on your entries by joining Jackie Pringle, Director of Operations for tips and advice on entering from 12:00 BST on Thursday 23 May for the ECCCSA Webinar. Registration is complimentary; please Click Here to register.

» Winners will be announced at the most lavish Awards Evening on Tuesday 26 November 2024 at Evolution in Battersea Park, London.



The award-winning European Contact Centre & Customer Service Awards (ECCCSAs) is the longest running and largest awards programme in the European customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers. 

The awards are highly regarded for its robust judging process and recognise organisations that continually innovate to improve the customer experience, value their people and operate efficiently and effectively. 

ECCCSA winners often liken the achievement to ‘winning an Oscar’, highlighting just how respected and prestigious the ECCCSA’s have become in raising the profile of the customer contact operation, its capabilities and its stars.

Visit the website for crucial dates, categories, and an abundance of advice on how to enter the industry’s largest and most enduring awards programme by Clicking Here

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