Forward Emphasis Announces Significant Growth in its insurance services and further Investment in its RegTech Solutions as it unveils Bold New Brand and Vision
Ireland and UK based Forward Emphasis, celebrating 25 years in business, today announces its new brand and vision following its success in specialist insurance services, with a 23% growth surge in 2024, which has led to the opening of a second site and laid the groundwork for a greenfield campus in 2025 to support over 400 new jobs.
This growth underscores Forward Emphasis’s pivotal role in providing tailored, high-compliance services to insurers and financial institutions, reinforcing its dedication to fostering investment and job creation in rural communities.
Last week Forward emphasis was selected to join the Central Bank of Ireland’s inaugural Innovation Sandbox, one of 7 companies out of 40 applicants. Partnering with Pasabi they will develop and test a Motor Insurance Application Fraud Analytics solution, leveraging AI-driven behavioural analytics, machine learning, and pattern recognition to detect fraud in the pre-sales process.
The company is also accelerating its investment in RegTech, blending human expertise with emerging technologies and developing AI-driven solutions and automation tools to enhance compliance, streamline operations, and drive engagement, delivering solutions specifically designed to meet the evolving needs of the insurance sector.
CEO Paula Kennedy Garcia comments:
“As we enter 2025, we are excited to launch our new brand and vision to fully convey the transformative potential of AI and emerging technologies in the regulatory space. Innovation is at the heart of our expansion plans, not only driving new capabilities but also generating economic growth and creating jobs.”
“This new chapter reflects our unwavering commitment to shaping the future of compliance, technology, and customer service.”
Forward Emphasis is a global CX, Claims Management and RegTech partner driven by expertise, industry insight and community impact. For over 25 years Forward Emphasis has been investing in people, solutions, and the future of CX management. We are not just a BPO offering onshore, nearshore, and global support, we are a team of innovators, problem solvers and community builders and on a mission to deliver world class solutions where trust and precision matter most.
For additional information on Forward Emphasis visit their Website
