Directory Category: Quality Monitoring/Reporting

Serenova

Serenova envisions a world where customer experiences are so fluid and effortless that they’re simply taken…

Genesys

Thousands of companies and organisations of all sizes around the world rely on Genesys every day…

Sagaciti

Sagaciti is a small, intimate, client-focused consultancy built on the personal integrity and experience of its…

Sabio

Sabio is a specialist systems integrator focused on delivering exceptional customer contact strategies, applications and solutions.…

SVL Business Solutions

SVL Business Solutions is the UK’s most experienced provider of multimedia interaction recording and advanced contact…

Britannic Technologies

Britannic Technologies is an independent, award-winning systems integrator. VoIP and Contact Centres, Cloud Hosting, Voice and…

SJS Solutions Ltd

Optymyse from SJS Solutions ltd delivers the perfect blend of metrics, messaging and branding via engaging…

Content Guru

Content Guru is a multi-award-winning provider of cloud-based communication solutions, delivering services through storm®, Europe’s largest…

VIRTUATel

VIRTUATel Limited Virtuatel can show you how the use of automated, real-time multichannel surveys will increase…

Syntec

Hosted & network-level contact centre management solutions Syntec (formerly Syntec Telecom) provides a fully-integrated suite of…

Noetica

Noetica is a British, privately owned software company headquartered in London trading globally and specialising in…

Aspect Software

Aspect Software is the only software company with a fully-integrated interaction and workforce optimisation platform for…

Interactive Intelligence Inc

Interactive Intelligence is a global leader of cloud services for customer engagement, communications and collaboration designed…

Puzzel

Puzzel is a leading provider of customer interaction solutions. With nearly 20 years’ experience, Puzzel was…

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