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- April 23, 2018 | Webinar: Shaping up for AI in the Contact Centre
- April 20, 2018 | GDPR is actually a Customer Experience Opportunity!
- April 20, 2018 | Contact Centres Must Adapt Their Security Methods
- April 19, 2018 | Happy 1st Birthday Puzzel. A time to Reflect
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- April 19, 2018 | Ultracomms Warn of Security Risks of Pause & Resume Payment Methods
- April 18, 2018 | BBC Renews Capita Contact Centre Contract
- April 18, 2018 | Introducing Gen Z – “Millennials on Steroids”
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- April 18, 2018 | Vonage Launch Virtual Assistant Contact Centre Chatbot
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- April 16, 2018 | Teleopti Earns Top Score for Overall Vendor Satisfaction
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