Outsourcer Webhelp Nominated For Contact Centre Awards
An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing (BPO) expert, Webhelp, which…
Webhelp UK
Thomas Cook Partner with Webhelp at Falkirk Contact Centre
Thomas Cook, one of the world’s leading holiday companies, today announces the transfer of its Falkirk contact centre to Webhelp…
Is This Black Friday Set To Be Bigger Than Ever?
Leading global customer experience expert, Webhelp, which provides customer contact solutions for one of the UK’s largest online retailers, says…
Content Guru & Webhelp Customer Engagement Partnership
Content Guru has entered into an important new partnership with leading global customer experience expert, Webhelp. This partnership will see…
Webhelp – The Award Nominations keep on coming!
Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment November will be a busy month of awards ceremonies…
Is Online Check-In As Popular As It Should Be?
The days of standing in a huge queue at an airline check-in desk to kick start your holiday or travel…
Webhelp and Honeybee Revolutionise Contact Centre Operations
honeybee, a pioneer set to transform the way people buy and sell, has today announced a partnership with Webhelp, one…
Webhelp Announces Collaboration with Trees4Scotland
Leading global customer experience and business process outsourcing company, Webhelp, has announced a partnership with Trees4Scotland, an organisation which aims…
Falkirk FC Renew Sponsorship Agreement with Webhelp
Falkirk FC is delighted to confirm its continued partnership with Webhelp UK as the company agrees a renewed sponsorship deal…
Infinity CCS and Webhelp Finalists in Engage Awards
Infinity CCS and its client the outsourcer Webhelp have been shortlisted in the ‘Best Use of Technology in Customer Engagement’…
Unilever Select Webhelp to Deliver Customer Contact
Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant Unilever, to deliver customer contact…
Could Bots be the Future of Customer Service asks Webhelp
Could Bots be the Future of Customer Service? Webhelp will explore the future of bots and how the world of…
Nationwide Tops Car Insurance Customer Experience Survey
Nationwide Tops Car Insurance Customer Experience Survey conducted by Webhelp Some of the country’s biggest names in insurance have been…
Webhelp Secure Two Retail Outsource Contracts
Webhelp has secured two new significant contracts with retailers Freemans Grattan Holdings and BrightHouse. Both companies have appointed Webhelp on…
Customer Experience Coaches Drive Satisfaction Online
Customer experience coaches drive satisfaction online – Helen Murray, Chief Customer Solutions Officer at Webhelp UK discusses The retail sector…
Facebook chatbots implications for customer service
Facebook chatbots announcement has far reaching implications for customer service By Simon Frank, transformation consultant at Webhelp. Hot on the…
Aeriandi and Sage Pay Extend Relationship With PCI-DSS Agreement
Aeriandi and Sage Pay Extend Relationship With New PCI-DSS Partner Agreement Partnership will see the two companies sharing specialist skills…
Webhelp UK receives Healthy Working Award
Webhelp UK in Kilmarnock has been awarded a silver accreditation from the Scottish Centre for Healthy Working Lives The customer…
Webhelp UK create 70 jobs at Glasgow contact centre
Outsourcer Webhelp TSC has announced the creation of 70 jobs at the Company’s Glasgow site with candidates joining Webhelp’s Customer…