“Tangled” telco market needs to re-think business model
Market challengers, smaller players, regional and international legislation, and constantly connected consumers, are all coming together to create some of…
telecos
- June 18, 2019 | Content Guru Sponsors SWCCF Contact Centre Awards
- June 17, 2019 | Customer Contact Week Europe 2019 – Amsterdam
- June 14, 2019 | Genesys AI Unlocks Hyper-Personalised Customer Engagement
- June 14, 2019 | Salesforce Recognised as Leader in 2019 Magic Quadrant
- June 13, 2019 | PSD2 & SCA: What do we need to know, right now?
- June 13, 2019 | Black Friday Guide for Troubled Contact Centres
- June 13, 2019 | Senior Appointments at Leading Contact Centre Specialists
- June 13, 2019 | Zendesk Launch Self-Service AI Powered Solutions
- June 13, 2019 | Redwood Technologies Enhances Quality Monitoring Expertise
- June 11, 2019 | Will Automation Spell The End For Contact Centres?
- June 11, 2019 | Ant Marketing To Open New Sheffield Contact Centre
- June 11, 2019 | Content Guru Strengthens Verint Partnership to Better Agent Experience
- June 11, 2019 | 365IT Achieves Gold Status as Enghouse Interactive Partner
- June 11, 2019 | Cyara Accelerates Contact Centre Migrations to the Cloud
- June 10, 2019 | D&G £3.4M Contact Centre Refurbishment
- June 10, 2019 | Contact Centres Consider Compliance Software Priority