Serco announces new contact centre partnership with JD Williams
Serco, the international service company is delighted to announce today the start of its ten year contract with JD Williams,…
jd williams
- 27 January 2023 | Eradicating The Redial with First Contact Resolution
- 26 January 2023 | 53% of Contact Centre Agents Report Symptoms of Stress
- 26 January 2023 | How to create the total customer package? Total experience
- 26 January 2023 | Has your Contact Centre Embraced Hybrid Working?
- 25 January 2023 | The Ultimate 5-step Detox Programme for Contact Centre Health
- 24 January 2023 | Business Systems Moves into State of the Art Offices
- 24 January 2023 | Could ChatGPT Herald the Next Stage for CX AI Adoption?
- 23 January 2023 | Telephone Best Channel for Contacting Contact Centres
- 20 January 2023 | Capita Seven-year Contract extension with freenet AG
- 20 January 2023 | Auto Windscreens Achieves High Score in Benchmarking
- 19 January 2023 | Calabrio Appoints Kevin M. Jones as CEO to Lead Company
- 19 January 2023 | Awards Programme Recognises UK Contact Centre Talent
- 19 January 2023 | Britannic & 8×8 Help Plus Dane Housing Improve CX
- 19 January 2023 | Are Contact Centres Missing Out on Tasty Customer Data?
- 18 January 2023 | Ways to Pay in 2023 – Encoded’s Top Five Payment Predictions
- 17 January 2023 | The Future Role of AI in the Contact Centre
- 13 January 2023 | CallMiner: Your 2023 CX Predictions Report – Download NOW
- 12 January 2023 | Webhelp Appointment New MD Client Solutions
- 11 January 2023 | Contact Centres Failing to Grasp Customer Interaction Needs
- 11 January 2023 | IPI Partners with Verint to Deliver Workforce Innovation