Ten ways to efficiently manage inbound calls in your contact centre
Contact centre based businesses often find themselves investing huge sums of money in technology, especially when it comes to efficient…
Inbound
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- 4 June 2021 | Metro Bank Launches New Bristol Contact Centre
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- 3 June 2021 | Contact Centre Agents Want Employers to Offer Hybrid Working
- 2 June 2021 | The Contact Centre Agent is a Brand Ambassador – Fact
- 2 June 2021 | Senior Appointment for South Yorkshire Contact Centre CC33
- 2 June 2021 | Cirrus Partners with Amillan to Provide Cloud Contact Centre
- 2 June 2021 | How IPI Assisted Co-op Business Services to the Cloud
- 1 June 2021 | Contact Centres Highlight ‘Security Breaches’ Biggest Video Call Challenges
- 1 June 2021 | Manufacturers Set Their Sights On Digital Transformation
- 27 May 2021 | Birmingham Council selects Agilisys for Customer Engagement
- 27 May 2021 | How Has the Pandemic Affected UK Customer Experience?
- 27 May 2021 | Five9 and Mitel Announce Strategic Multi-Year Partnership
- 26 May 2021 | Open Talent and The Changing Delivery Model For CX