NICE inContact Receives Highest Scores in Gartner Report

NICE inContact Receives Highest Scores in Both Western Europe and North America Use Cases in Gartner…

Puzzel Challenger in Magic Quadrant for Contact Centre Service

Puzzel positioned as a Challenger in Gartner’s Magic Quadrant for Contact Centre as a Service, Western…

Content Guru Leader in Gartner Magic Quadrant

Cloud contact centre and customer engagement provider, Content Guru, has been positioned in the Leaders quadrant…

Content Guru Challenger in Gartner Magic Quadrant

Content Guru Positioned as a Challenger in the 2018 Gartner Magic Quadrant for Contact Centre as…

Puzzel Improves position in Gartner’s Magic Quadrant

Puzzel has been positioned by Gartner, Inc as a Challenger in the Magic Quadrant for Contact…

MatsSoft Positioned in Gartner Magic Quadrant

MatsSoft Positioned in the Niche Players Quadrant of the Magic Quadrant for High-Productivity Application as a…

NICE Magic Quadrant for Workforce Engagement

NICE Named a Leader in Gartner’s Magic Quadrant for Workforce Engagement Management, Placed Highest in Ability…

Puzzel in Gartner Magic Quadrant for Contact Centre as a Service

A Consistent Challenger – Puzzel included in Gartner’s Magic Quadrant for Contact Centre as a Service,…

mplsystems included in 2017 Magic Quadrant for CRM

mplsystems included in the 2017 Magic Quadrant for the CRM Customer Engagement Centre for the third…

Teleopti Positioned In Gartner Magic Quadrant for Workforce Management

Teleopti positioned in the Gartner Magic Quadrant for Workforce Engagement Management Teleopti placed in the Magic…

mplsystems Visionary In Gartner 2016 Magic Quadrant

mplsystems named Visionary once again in Gartner’s 2016 Magic Quadrant for Contact Centre as a Service…

Interactive Intelligence Visionary in Gartner Magic Quadrant

Interactive Intelligence Positioned as a Visionary in Gartner Magic Quadrant for Contact Centre as a Service,…

Intelecom Gartner Magic Quadrant for Contact Centre as a Service

Intelecom Positioned as a Challenger for the second consecutive year in Gartner’s Magic Quadrant for Contact…

Content Guru in Magic Quadrant for Contact Centre as a Service

Content Guru Positioned as a Challenger in the 2016 Gartner Magic Quadrant for Contact Centre as…

Interactive Intelligence Named Leader in Magic Quadrant for Contact Centres

Interactive Intelligence has been named a Leader in the Gartner Magic Quadrant for Contact Centre Infrastructure…

Sitel Positioned as a Leader in Gartner Magic Quadrant

Sitel Positioned as a Leader in Gartner Magic Quadrant for Customer Management Contact Centre BPO for…

Verint Recognised in Magic Quadrant for Customer Engagement

Verint Recognised in Magic Quadrant for Customer Engagement- Gartner Recognises Verint as a Leader Positioned Highest…

mplsystems Positioned in 2015 Gartner Magic Quadrant

mplsystems have been positioned as a Visionary in the 2015 Gartner Magic Quadrant for Contact Centre…

BT Leader in 2015 Gartner Magic Quadrant for Contact Centres

BT have been named a leader in the 2015 Gartner Magic Quadrant for Contact Centre as…

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