Eckoh Acquires Syntec To Enhance Contact Centre Offerings
Eckoh acquires Syntec for £31m to enhance its product offering, extend patented IP and accelerate Cloud growth Eckoh, the leading…
Eckoh Plc
Flogas Strengthen Payment Security Through Contact Centre
Flogas opts for simplicity to strengthen trade and customer payment security through their contact centre using Eckoh Callguard. When Flogas…
Why Payment Data in the Cloud Means Risk and Complexity
Major changes over the last few months have led to a dramatic change in strategies. Adopting permanent hybrid working models…
Why The Digital Transformation Roadmap Has Changed for Utilities
Why the digital transformation roadmap has changed for UK Utilities Moving forward, what’s needed to realise the opportunities? The extreme…
Eckoh: Why CX is now Business-Critical for Insurers
What are the CX priorities for insurers – as the sector emerges from a period of dramatic change and searches…
Contact centres Can Speed Up Phone Payments
Contact centres can speed up phone payments while giving agents and customers a frictionless experience. Contact centres can now securely…
Cyber Essentials Certification Shows Eckoh’s Cyber Security Commitment
Cyber Essentials certification shows Eckoh’s cyber security commitment Eckoh proves its security integrity for client, partner and employee reassurance While…
Crowd-Pleasing Payment Services with Rock-Solid Security
How to combine crowd-pleasing payment services with rock-solid security 3 steps to balancing payment security and great customer experience Ever…
Winning, losing and regaining customers in the COVID-19 era
Winning, losing and regaining customers in the COVID-19 era What was the impact on your customer journey in your contact…
Eckoh Six-year Capita & TfL contract renewal worth £4m
Eckoh secures Significant UK Contract Wins – Six-year Capita and TfL contract renewal worth £4m Eckoh plc, the global provider…
Remote Working for contact Centres: Beyond COVID-19
Remote Working for contact centres: Critical next steps, beyond the crisis Remote working – is here to stay. How to…
Lessons Learned from COVID-19 for Contact Centres
Contact centre resilience – 5 lessons learned from COVID-19 In the words of Elvis, we’re ‘all shook up’. Not surprising…
Eckoh CallGuard Wins Twice at Card Not Present Awards 2020
Eckoh’s security solution CallGuard wins twice at the Card Not Present Awards 2020 Eckoh has won both the Judges Award…
Take security seriously when getting back to work
Take security seriously when getting back to work – UK companies are being urged to take security seriously in their…
Contact centres stay secure with CallGuard & ChatGuard
Contact centres stay secure with Eckoh’s CallGuard Remote and ChatGuard Contact centres that take payments and are using home-working agents…
How Are Other Contact Centres Adapting Under Pressure?
How are other contact centres adapting under pressure? Webinar Wednesday 8th April 2020 at 2pm You’ll be able to hear…
Eckoh CallGuard Success at PCI Excellence Awards
CallGuard wins for the fourth year in a row at the PCI Excellence Awards Eckoh is celebrating its patented payment…
Eckoh join Five9 Marketplace as Secure Payments Provider
Eckoh joins the Five9 App Marketplace as the first Secure Payments provider Five9’s customers set to benefit from Eckoh’s market…
Saving Christmas from the Contact Centre of Doom
Saving Christmas from the Contact Centre of Doom Dramatic news, just in from the North Pole: Christmas is under threat…