NHS 111 PRM Named Silver Winner at ECCCSA Awards
NHS England’s London Region has gained Europe-wide recognition, with its storm-based NHS 111 Patient Relationship Management (PRM) service receiving a…
ECCSA
The ECCCSA Awards – And the Winners are…..
The winners of the European Contact Centre and Customer Service Awards 2016 were announced to a full house at the…
BT Consumer and Genesys Win at ECCCSA Awards
BT Consumer and Genesys Win Silver Innovation in Customer Service Award at the 2016 European Contact Centre & Customer Service…
Webhelp Wins Gold and Silver at ECCSA Awards
Webelp wins Gold and Silver at the 2016 European Contact Centre & Customer Service Awards Leading global customer experience and…
Equinity & Dekra Finalists at ECCCSA Awards 2016
Equinity and Dekra named Finalists for ECCCSA Awards 2016 – Business Systems’ customers secured their spot within two hotly contested…
UK Power Networks Nominated for Two ECCCSA Awards
UK Power Networks nominated for two awards at European Contact Centre and Customer Service Awards (ECCCSA) UK Power Networks has…
Infinity CCS and Webhelp Shortlisted at ECCCSA Awards 2016
Against fierce competition Infinity CCS and its client the outsourcer Webhelp have been shortlisted in the Best Multi-Channel Customer Service…
Webhelp Shortlisted in 3 Categories at ECCCSA Awards 2016
Webhelp, has been named as a finalist in three categories at this year’s prestigious European Contact Centre & Customer Service…
Ventrica Receives Two Nominations in ECCCSA 2016 Awards
Ventrica is proud to announce double nomination in European Contact Centre & Customer Service Awards 2016 – Outsourcer is up…
ECCCSA Contact Centre Awards 2016 Shortlist Announced
The shortlist for the European Contact Centre and Customer Service Awards 2016 has been announced. Ann-Marie Stagg, CEO at the…
ECCCSA Deadline Fast Approaching – and NO Extensions
Organisers of this year’s European Contact Centre and Customer Service Awards, the CCMA (UK), have confirmed that there will be…
Content Guru Sponsor European Contact Centre and Customer Service Awards 2016
Content Guru will renew its support of the European Contact Centre and Customer Service Awards (ECCCSA) for 2016, sponsoring the…
Two Weeks To Enter Contact Centre & CS Awards
Two Weeks until entries close for 2016 European Contact Centre & Customer Service Awards Sabio, this year’s lead partner for…
ECCCSA Awards – So How Does the Judging work?
How does the ECCCSA judging work? This year’s ECCCSA Awards have an even more robust judging process than before. It…
Sabio extend support for European Contact Centre Awards
Sabio partners with CCMA to extend support for the European Contact Centre and Customer Service Awards Sabio have announced that…
Aspect Software and Edwardian Group London Celebrate Award Success
Aspect Software and Edwardian Group London Celebrate Award Success – Project to transform customer service recognised by top independently judged industry…
The European Call Centre & Customer Service Awards 2014
The upper echelon of European customer service was determined at the European Call Centre & Customer Service Awards ceremony held…