CarTrawler Selects Genesys to Drive Customer Service Across the Globe
Genesys have announced that CarTrawler has chosen the Genesys Customer Experience Platform to power its growing Customer Care of Excellence…
CarTrawler
- February 15, 2019 | UC EXPO – 15-16 May 2019 – London – Register Now!
- February 15, 2019 | Inner Circle Guide AI & Chatbots in Contact Centres
- February 15, 2019 | NICE inContact Highest Scores in Contact Centre Report
- February 14, 2019 | Market Report: Contact Centres and the Use of AI
- February 14, 2019 | 1 Week to Enter National Contact Centre Awards
- February 14, 2019 | Enghouse Systems Acquires ProOpti AB
- February 14, 2019 | WFM Supports Engagement at OTTO Contact Centres
- February 14, 2019 | Altitude Unveil App Marketplace: Xperience Hub
- February 14, 2019 | How Can Service Providers Deliver More Contextual Options?
- February 13, 2019 | Ultracomms Answer Machine Detection European Patent
- February 13, 2019 | What is a Single Customer View? Why Should You Care?
- February 13, 2019 | Chatbot Reduces Contact Centre Calls By 25%
- February 13, 2019 | The World is Going Digital And There’s No Escape
- February 13, 2019 | Handling Complaints in the Contact Centre – PhoneCoach
- February 12, 2019 | Big Winners at North East Contact Centre Awards
- February 11, 2019 | Why Blending Should Be a Priority in the Contact Centre