City Council puts Knowledge at Heart of Customer Service
Birmingham City Council puts knowledge at the heart of customer service with Eptica Enables faster, more consistent and efficient email…
Birmingham City Council
- 27 January 2022 | Pindrop & Five9 Fraud Protection for Contact Centres
- 27 January 2022 | Payments 2022: The Future of Security & CX Conference
- 26 January 2022 | Digital First: The Future of Card Payments in Contact Centres
- 25 January 2022 | ResQ Announce New Business Development Director
- 25 January 2022 | Affinity Water Keeps Customer Conversations Flowing
- 25 January 2022 | Contact Centre Operations: Keep it Simple, Keep it Human
- 25 January 2022 | Infobip appoints Bobby White as Head of Marketing, Europe
- 25 January 2022 | Secure Omni-Channel Payments in a Post-Pandemic World
- 24 January 2022 | Senior Appointments at CC33 Sheffield Contact Centre
- 21 January 2022 | The Communications Trends that will Shape 2022
- 20 January 2022 | Toople Opens Second Contact Centre with Support from BT
- 20 January 2022 | NICE NEVA For Debt Collection Practices Contact Centres
- 20 January 2022 | Europa Contact Centre 2022 A Pivotal Growth Year
- 19 January 2022 | The Future of Customer Service – Report Trends 2022
- 19 January 2022 | Looking After Mental Health of Contact Centre Employees
- 19 January 2022 | 8 Ways to Maximise the ROI of AI in the Contact Centre
- 18 January 2022 | Content Guru Brings storm to Smaller Contact Centres
- 18 January 2022 | WhatsApp Business Pricing: What You Need to Know
- 18 January 2022 | Half Of Consumers Feel Customer Service Is Afterthought
- 17 January 2022 | How To Successfully Connect Your Hybrid Workforce