City Council puts Knowledge at Heart of Customer Service
Birmingham City Council puts knowledge at the heart of customer service with Eptica Enables faster, more consistent and efficient email…
Birmingham City Council
- August 21, 2019 | Noble Systems to Host 2019 SNUG Conference
- August 21, 2019 | Poor Customer Service Prevents Citizens accessing Vital Information
- August 21, 2019 | 4net & Welsh Public Sector Collaborate Across Local Government
- August 21, 2019 | Ascensos Improve Young People’s Job Prospects
- August 16, 2019 | VeriCall Announce 118 118 Outsource Contract Win
- August 15, 2019 | 3 Steps from WFM to WFO for Exceptional Customer Service
- August 15, 2019 | 5 Reasons for Intraday Scheduling in Contact Centres
- August 15, 2019 | Bringing Customer Service Into The Digital Age
- August 14, 2019 | Noble Gamification Mobile – Product of the Year
- August 13, 2019 | Western Union Customer Journey Transformation
- August 9, 2019 | ECCCSAs Finalists announced for Largest Contact Centre Awards
- August 9, 2019 | Noble Systems Sponsor CX Event of the Year
- August 8, 2019 | Speakers Announced at ‘Winning With Complaint Handling’
- August 7, 2019 | CX Rockstar takes the stage at Puzzel Get Connected 2019
- August 6, 2019 | Increased Government Spend Sees UK Outsourcing Grow
- August 5, 2019 | BGL Announce New Customer Services Director Lisa Steele