City Council puts Knowledge at Heart of Customer Service
Birmingham City Council puts knowledge at the heart of customer service with Eptica Enables faster, more consistent and efficient email…
Birmingham City Council
- 21 January 2021 | Capita Improves CX with Digital Voice Analytics
- 21 January 2021 | PCI Pal Offers Payment Security Guidance at PCI London
- 20 January 2021 | Mitel Partnership with Noetica Delivers Major Wins in 2020
- 20 January 2021 | FourNet’s ANTENNA Wins Top Comms Business Award
- 19 January 2021 | Contact Centre Virtual Event: The Future of Security & CX
- 19 January 2021 | Contact Centre Outsourer Substantial Investment
- 15 January 2021 | Xdroid Applauded for Voice & Facial Analytics
- 14 January 2021 | Boost Automation & Expand Customer Self-Service with AI
- 14 January 2021 | Hull City Council and Civica Create 100 contact centre Jobs
- 14 January 2021 | FourNet ‘2021 & Beyond’ Remote Working White Paper
- 13 January 2021 | Conn3ct secures Position on G-Cloud 12 Framework
- 13 January 2021 | The Changing Face of the Contact Centre Post Covid
- 13 January 2021 | CC33 Contact Centre Set to Create an Additional 400 Jobs
- 12 January 2021 | Tickets Go On Sale As ECCCSA 2020 Goes Virtual
- 12 January 2021 | 5-Step Checklist for Mastering Enterprise AI in Contact Centres
- 12 January 2021 | IP Integration (IPI) Announces Sat Sanghera as New CEO
- 11 January 2021 | CallCare Appointed To Manage COVID 19 Vaccination Helpline
- 11 January 2021 | Business Systems Announces Investment to Accelerate Growth Plans
- 8 January 2021 | Choosing Customer Service Channels for your Contact Centre
- 6 January 2021 | Calabrio ONE Now Available via Twilio Flex Ecosystem