Aspect Software Announces Cloud Contact Centre v19
Aspect Software Announces Cloud Contact Centre v19 – Offers performance and scalability enhancements for its CCaaS suite of best-of-breed apps…
Aspect Via
Aspect Announces Aspect Via WFM for Microsoft Azure
Aspect Software Announces Aspect Via™ Workforce Management for Microsoft Azure Platform solution provides a shared set of best-of-breed services for…
Drive Efficiency with Call Centre Reporting & Analytics
Aspect Via: Powerful Reporting & Analytics Drive Efficiency and Service Improvements Using Advanced Call Centre Reporting and Analytics Omni-channel interactions…
Aspect Customer Hoist Finance Wins at ECCCSAs
Aspect Software customer Hoist Finance wins silver award at the European Contact Centre and Customer Service Awards 2018 Hoist Finance…
Aspect Software Announces Latest Releases to Aspect Via
Aspect Software Announces Aspect Via 18.1 with Smarter Omni-channel Automation, Streamlined Performance Insights, Improved Employee Engagement, GDPR Compliance Capabilities –…
Home Security Company Ring Deploy Aspect Via™
Home security company Ring to deploy Aspect Via™ Workforce Management ™ solution – Aspect Via Workforce Management (WFM) will be…
What’s Possible Now in the Cloud for Contact Centres
Customer Engagement Centre Capabilities: What’s Possible Now in the Cloud What is the value of a true customer engagement solution?…
Aspect Software Announces New Features to Via™
Aspect Software Announces New Features and Enhancements to Aspect Via™ with Release of Aspect Via™ 17 – Release contains major…
Aspect take To The Road with Aspect VIA Roadshows
Announcing the kick-off of the Aspect Via Roadshow Customer Service is no longer a cost centre limited to call centres…
Aspect Software launches Aspect Via in Europe
Aspect Software is celebrating the European launch of its 100 per cent cloud-based Customer Engagement Centre (CEC) platform, Aspect Via,…
Trupanion Selects Aspect Via to Create True Omni-Channel Experience
Trupanion – Provider of Medical Insurance for Pets, Selects Aspect Via™ to Create Personalised, True Omni-Channel Experience for Customers –…