OMNINGAGE
39 High Street, Wednesfield, Wolverhampton, West Midlands. WV11 1ST
Agent Assisted Card Payments
+50
Agent Coaching & Monitoring Agent Desktop Agent Engagement Agent Motivation Agent Scripting Analytics Call Handling Channel of Choice Cloud Solutions Contact Centre Satisfaction Contact Centre Technology CRM Customer Communications Customer Experience Customer Feedback Customer Satisfaction Customisable UI/UX Diallers Employee Satisfaction Gamification Helpdesks Integrated Contact Centre Systems IVR IVR Payments Multi-Channel Solutions Omni-Channel Outbound Dialling PCI Compliance PCI DSS Performance Management Quality Management Quality Monitoring/Reporting Real-Time Automation SaaS Service Desk Skill Based Routing Social Media Software Solutions Speech Automation Support Desks Surveys Technology Text Messaging Virtual Agents & Chatbots Virtual Solutions Voice Biometrics Voice of the Customer Wallboards Workforce Management Workforce Optimisation
Puzzel
22 Tudor Street, Blackfriars, London EC4Y 0AY.
Agent Desktop
+76
Analytics Audio Messages & Branding Blending Solutions Call Analysis Call Avoidance Call Back Call Deflection Call Handling Call Recording Call Substitution Change Management Cloud Solutions Contact Centre Satisfaction Contact Centre Technology CTI Customer Communications Customer Experience Customer Feedback Customer ID & Verification Customer Interaction Customer Satisfaction Data Unification Diallers e-Learning Engagement Fulfillment Gamification Helpdesks Hosted Solutions Integrated Contact Centre Systems Interactive Voice Messaging IVR IVR Payments Knowledge Management Mobile Apps Mobile Messaging Mobile Solutions Multi-Channel Solutions Multi-Site Routing Multimedia Playback Multimedia Recording Nearest Store/Office Omni-Channel Online Payments Outbound Dialling Payments Role based Capabilities PBX/IP-PBX PCI Compliance PCI DSS Proactive Customer Contact Process Analysis Process Automation Quality Management Quality Monitoring/Reporting Real Time Recurring (Tokenisation) Role based Capabilities SaaS Self Service Self Service Payments Service Desk SMS Messaging Social Media Software Solutions Speech Automation Support Desks Surveys Technology Text Messaging Unified Communications Voice Messaging Voice of the Customer Voice Recording Wallboards Web Self Service Workforce Management Workforce Optimisation