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cardeasy logo march 2022-min

CardEasy

ACD
+26
Agent Assisted Card Payments Analytics Call Back Cloud Solutions Contact Centre Technology Customer Experience Digital Payments Hosted Solutions IVR IVR Payments Managed Services Multi-Channel Solutions Multi-Site Routing Payments Role based Capabilities PBX/IP-PBX PCI Compliance PCI DSS Quality Monitoring/Reporting Real Time Recurring (Tokenisation) SaaS Self Service Self Service Payments Software Solutions Surveys Voice Recording Workforce Management
contact guru logo july 2022-min

Content Guru

  • Radius Court, Eastern Road, Bracknell, Berkshire. RG12 2UP.

  • 01344 852 350

ACD
+31
Agent Assisted Card Payments Agent Desktop Applications Integration Audio Messages & Branding Auto Attendant Benchmarking Call Recording Cloud Solutions Consultancy Contact Centre Technology CTI Customer ID & Verification Diallers e-Learning Events & Conferences Hosted Solutions IVR IVR Payments Mobile Apps Mobile Solutions Multimedia Recording Outbound Dialling PBX/IP-PBX Quality Monitoring/Reporting Screen Recording Service Desk Software Solutions Speech Automation Surveys Unified Communications Voice Recording
ctp logo september 2020

Customer Touch Point

Agent Assisted Card Payments
+54
Agent Desktop Agent Engagement Agent Scripting AI and Agent Blended Communications Analytics Artificial Intelligence Audio Messages & Branding Auto Attendant Blending Solutions Call Avoidance Call Deflection Channel of Choice Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology CTI Customer Communications Customer Experience Customer Feedback Customer ID & Verification Customer Satisfaction FaceBook & WhatsApp Messaging Hosted Solutions Inbound and Outbound Messaging Integrated Contact Centre Systems Interactive Text Response (ITR) Interactive Voice Messaging IVR IVR Payments Managed Services Multi-Channel Solutions Multimedia Recording Natural Language Understanding (NLU) Omni-Channel PBX/IP-PBX PCI DSS Quality Monitoring/Reporting Real Time Recurring (Tokenisation) Real-Time Automation Self Service Self Service Payments SMS Messaging Social Media Software Solutions Speech Automation Surveys Technology Virtual Agents & Chatbots Virtual Solutions Voice Recording Wallboards Web Self Service Website Solutions
netcall 450

Netcall Technology Plc

ACD
+35
Agent Assisted Card Payments Agent Desktop Auto Attendant Blending Solutions Call Back Call Handling Cloud Solutions Contact Centre Technology CTI Customer Experience Customer Feedback Customer ID & Verification Customer Satisfaction Data Management Data Unification Diallers Hosted Solutions IVR IVR Payments Knowledge Base Knowledge Management Multi-Channel Solutions Multi-Site Routing Online Payments Outbound Dialling PCI Compliance PCI DSS SaaS Social Media Speech Automation Surveys Unified Communications Virtual Solutions Voice Recording Workforce Management
omningage logo may 2022-min

OMNINGAGE

Agent Assisted Card Payments
+50
Agent Coaching & Monitoring Agent Desktop Agent Engagement Agent Motivation Agent Scripting Analytics Call Handling Channel of Choice Cloud Solutions Contact Centre Satisfaction Contact Centre Technology CRM Customer Communications Customer Experience Customer Feedback Customer Satisfaction Customisable UI/UX Diallers Employee Satisfaction Gamification Helpdesks Integrated Contact Centre Systems IVR IVR Payments Multi-Channel Solutions Omni-Channel Outbound Dialling PCI Compliance PCI DSS Performance Management Quality Management Quality Monitoring/Reporting Real-Time Automation SaaS Service Desk Skill Based Routing Social Media Software Solutions Speech Automation Support Desks Surveys Technology Text Messaging Virtual Agents & Chatbots Virtual Solutions Voice Biometrics Voice of the Customer Wallboards Workforce Management Workforce Optimisation
puzzel 450

Puzzel

Agent Desktop
+76
Analytics Audio Messages & Branding Blending Solutions Call Analysis Call Avoidance Call Back Call Deflection Call Handling Call Recording Call Substitution Change Management Cloud Solutions Contact Centre Satisfaction Contact Centre Technology CTI Customer Communications Customer Experience Customer Feedback Customer ID & Verification Customer Interaction Customer Satisfaction Data Unification Diallers e-Learning Engagement Fulfillment Gamification Helpdesks Hosted Solutions Integrated Contact Centre Systems Interactive Voice Messaging IVR IVR Payments Knowledge Management Mobile Apps Mobile Messaging Mobile Solutions Multi-Channel Solutions Multi-Site Routing Multimedia Playback Multimedia Recording Nearest Store/Office Omni-Channel Online Payments Outbound Dialling Payments Role based Capabilities PBX/IP-PBX PCI Compliance PCI DSS Proactive Customer Contact Process Analysis Process Automation Quality Management Quality Monitoring/Reporting Real Time Recurring (Tokenisation) Role based Capabilities SaaS Self Service Self Service Payments Service Desk SMS Messaging Social Media Software Solutions Speech Automation Support Desks Surveys Technology Text Messaging Unified Communications Voice Messaging Voice of the Customer Voice Recording Wallboards Web Self Service Workforce Management Workforce Optimisation
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