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Latest Contact Centre News

19 October 2021 | Empower your Contact Centre with the Right Audio Sevice for Less
19 October 2021 | go-centric Expands Wordforce to more than 1,000 across UK
18 October 2021 | eBook Download: Doing Contact Centre QA the Right Way
18 October 2021 | Enghouse Releases New Cloud-Based Call Accounting Platform
18 October 2021 | Noetica To Showcase Sabre at Call & Contact Centre Expo
15 October 2021 | Europa Announces Employee Expansion at Contact Centre
14 October 2021 | Noetica Joins Odigo to Deliver Advanced Predictive Dialling
14 October 2021 | Content Guru & Simply Connect Awarded Place on NHS Framework
14 October 2021 | Flexi-Working – a win for People and Planet, says FourNet
12 October 2021 | Differing Pandemic Experiences Between Contact Centre Staff
12 October 2021 | ECO set to create 350 Jobs at Sunderland Contact Centre
12 October 2021 | Britannic Technologies Announces Partnership with Five9
12 October 2021 | PCI Pal On Amazon Connect Integration & AWS Marketplace
11 October 2021 | White Paper: Implementing Automation in the Contact Centre
11 October 2021 | CCMA Conference: Releasing the Power of the Contact Centre
11 October 2021 | Delivering Contact Centre Services Across Multi Platforms
11 October 2021 | CallMiner Conversation Analytics Available On Microsoft Azure
9 October 2021 | Work Starts on New NHS Contact Centre in Medway
8 October 2021 | Key Win for FourNet at Comms National Awards
8 October 2021 | Understanding the Increased Role of Contact Centre Agents

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