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Latest Contact Centre News

15 October 2021 | Europa Announces Employee Expansion at Contact Centre
14 October 2021 | Noetica Joins Odigo to Deliver Advanced Predictive Dialling
14 October 2021 | Content Guru & Simply Connect Awarded Place on NHS Framework
14 October 2021 | Flexi-Working – a win for People and Planet, says FourNet
12 October 2021 | Differing Pandemic Experiences Between Contact Centre Staff
12 October 2021 | ECO set to create 350 Jobs at Sunderland Contact Centre
12 October 2021 | Britannic Technologies Announces Partnership with Five9
12 October 2021 | PCI Pal On Amazon Connect Integration & AWS Marketplace
11 October 2021 | White Paper: Implementing Automation in the Contact Centre
11 October 2021 | CCMA Conference: Releasing the Power of the Contact Centre
11 October 2021 | Delivering Contact Centre Services Across Multi Platforms
11 October 2021 | CallMiner Conversation Analytics Available On Microsoft Azure
9 October 2021 | Work Starts on New NHS Contact Centre in Medway
8 October 2021 | Key Win for FourNet at Comms National Awards
8 October 2021 | Understanding the Increased Role of Contact Centre Agents
8 October 2021 | Webinar: Simplifying Real-Time Contact Centre Agent Guidance
8 October 2021 | Ventrica on Crown Commercial Services Framework
8 October 2021 | Create a Customer Experience Strategy for Your Contact Centre
6 October 2021 | Calabrio Announce Winners of Analytics Competition & ONE Awards
5 October 2021 | Why Contact Centres Struggle with High Agent Turnover in 2021

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Content Guru

Radius Court, Eastern Road, Bracknell, Berkshire. RG12 2UP. United Kingdom
01344 852 350
sales@contentguru.com
https://www.contentguru.com/

TTEC

4th Floor, Salisbury House, Finsbury Circus, London. EC2M 5QQ. United Kingdom
020 7065 2200
neil.russell-smith@ttec.com
http://www.ttec.com/emea

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