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- April 24, 2018 | Serco & Content Guru Win at European Technology Awards
- April 23, 2018 | Webinar: Shaping up for AI in the Contact Centre
- April 20, 2018 | GDPR is actually a Customer Experience Opportunity!
- April 20, 2018 | Contact Centres Must Adapt Their Security Methods
- April 19, 2018 | Happy 1st Birthday Puzzel. A time to Reflect
- April 19, 2018 | Ways to Optimise Your Contact Centre with Cloud Technology
- April 19, 2018 | Echo-U South Seek 50 Agents for Contact Centre
- April 19, 2018 | Ultracomms Warn of Security Risks of Pause & Resume Payment Methods
- April 18, 2018 | BBC Renews Capita Contact Centre Contract
- April 18, 2018 | Introducing Gen Z – “Millennials on Steroids”
- April 18, 2018 | Agents Have Difficulty Getting through to Management
- April 18, 2018 | Vonage Launch Virtual Assistant Contact Centre Chatbot
- April 16, 2018 | Aspect: Is your contact centre ready for GDPR yet?
- April 16, 2018 | Echo-U Create 100 Contact Centre Jobs in Newcastle
- April 16, 2018 | Teleopti Earns Top Score for Overall Vendor Satisfaction
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