Head of Client Services

  • Full Time
  • Essex

Website callcentrejobs1 Douglas Jackson

Head of Client Services

Job Ref: DJKG1209
Salary: £50k

An opportunity has become available for one of my clients who are looking for a Head of Client Services to join their busy team.

The Role:

You will manage a small team, report to the CEO and work closely with other senior managers. The team will be looking after a portfolio of client accounts in which you will oversee and manage some accounts yourself.

Key Responsibilities

• Develop and implement a robust fit for purpose client team structure
• Manage a portfolio of existing clients
• Working closely with the Head of Business Development for on-boarding new clients
• Assist in preparing proposals
• Lead, manage, motivate and develop your team

The Candidate

This is a high energy role, they are looking for someone that has held this position previously within a contact centre environment. Experience in negotiating agreements and strong analytical and project management skills are essential.

To apply for this job email your details to perry@contact-centres.com

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