Webinar: Maximise your WFMO to Create a Brilliant Customer Experience – 14th November 2019
Workforce management is invaluable in a contact centre. It’s the key to driving brilliant customer experience by helping to ensure you have accurate and engaged staff in place to deal with customer demand whilst controlling cost.
In this webinar, we will discuss Sabio’s approach to getting the best out of your WFM solution.
To Register for this Webinar Click Here
Sabio Group, which includes Sabio, DatapointEurope and Bright UK, delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology and that of world-class technology leaders such as Avaya, Nuance and Verint, Sabio Group helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels. The group works with major brands worldwide, including the AA, Aegon, AXA Assistance, Bankia, BGL, BNP Paribas, Caixabank, DHL, Essent, HomeServe, Liverpool Victoria, Office Depot, Saga, Sainsbury’s Argos, SSE, Telefónica, Think Money and Transcom Worldwide.