Date(s) - 11/01/2018
1:00 pm - 2:00 pm
NICE Webinar: MiFID II in the Contact Centre: Best Practices and Lessons Learned for Late Adopters
Presented By: Avital Jo Cohen, Product Manager, NICE and Efrat Kanner Nissimov, Product Marketing Director, NICE
On January 3, 2018, MiFID II came into force. Not all organizations are ready and understand all the ramifications of the regulation in the contact center: how, what and when to record, especially in light of the challenges posed by GDPR and PCI DSS.
This webinar will focus on sharing best practices that we have seen from working with our customers to help late adopters set up better compliance practices and be ready for the challenges of 2018.
To Register for the Webinar Click Here