CONTENTS
- 24 November 2020 | Don’t Put your Customers & Contact Centre On Hold
- 24 November 2020 | Calabrio ONE: Agility to Meet the New Era for Contact Centres
- 24 November 2020 | BGL Charitable Work Recognised at NECCA Awards
- 24 November 2020 | Alphabet wins Customer Service Excellence Award
- 24 November 2020 | Foehn win Genesys EMEA Cloud Partner of the Year
- 19 November 2020 | Speechly Tech Translates Real-Time Conversations for Jabra Users
- 19 November 2020 | Contact Centre Webinar: A journey worth taking
- 19 November 2020 | FourNet named Avaya Growth Partner of the Year
- 19 November 2020 | Milk & More Contact Centre Carries On with Assisted Payments
- 19 November 2020 | Content Guru Expands Features With Microsoft Teams
- 18 November 2020 | Maintel Launch Secure Homeworker for Remote Working
- 18 November 2020 | Evolution of Contact Centres Raises Important Questions
- 18 November 2020 | 9 Reasons to Move to the Cloud Contact Centre
- 18 November 2020 | Turn Customers into Fans with help from a CX Rockstar
- 18 November 2020 | PCI Pal & Oracle Offer Payment Security to Contact Centres
- 18 November 2020 | 4 Ways to Keep Employee Engagement High During Lockdown
- 17 November 2020 | Enhance Customer Service Through Speech Analytics
- 16 November 2020 | NICE inContact Named Cloud Contact Centre Leader by Gartner
- 16 November 2020 | Cyber Essentials Certification Shows Eckoh’s Cyber Security Commitment
- 13 November 2020 | Careers in Contact Centres Has Never Looked this Good