CCMA Member Visit to BGL Sunderland

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Date(s) - 20/03/2018
9:00 am - 1:00 pm

BGL Sunderland

Categories us for this award winning members visit with BGL Customer Services in Sunderland. They recently won the Gold award from the European Contact Centre and Customer Service Awards ( ECCCSA’s) for Large Contact Centre of the Year 2017.

On the visit they’ll share with us how they have created a culture of success and how they are making a difference to Customers, Colleagues and their Communities.

They are a leading digital distributor of Insurance and Financial Services, based over 3 sites, Sunderland, Wakefield and Peterborough. The BGL Group has over 3000 employees, around half in their Contact Centres and help and support over 8 million customers.

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