Masterclass: How to Design and Deliver Mobile Customer Service

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Date/Time
Date(s) - 07/11/2017
All Day

Categories


This one day course led by industry guru Martin Hill-Wilson tackles the unique challenges and opportunities of mobile customer service and provides the rare opportunity to explore challenges and best practice.

We will share:

• Latest research on UK consumer mobile behaviour
• Best practices for designing for the mobile user experience
• Next-generation interfaces that work for mobile customer service
• Understanding omnichannel expectations in a mobile context … and more

Date: 7 November | Location: London | Members: £395 + VAT | Book Now »


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For additional information on the CCMA Training Academy Click Here

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