The Britannic Annual Summit 2024 (Formerly Convergence Summit)
Join Industry Leaders in London to Leverage Analytics, AI, and Automation for Design-Led Excellence, Optimising Interactions and Fulfilment to Drive Superior Customer and Employee Experience, Productivity and Success.
Why Attend Britannic’s Annual Summit
This exclusive and sought after event, now in its 21st year, is tailored for business leaders like you, looking to stay ahead of the curve. You’ll engage with experts who are at the forefront of design-led excellence. Learn how to leverage modern technology to optimise productivity and success in your organisation. Whether you’re a mid-market player or an enterprise heavyweight, this event will provide you with the insights and strategies needed to excel in today’s fast-paced world.
Listen to our Keynote Speaker how using Empathy and AI can transform CX, perfect for those who want to be pioneers of customer success in the era of AI.
Other speakers will focus on driving innovation in employee and customer experience, using practical application of technology to solve business challenges and bridging the gap between human needs and technological capabilities.
Are you ready to transform your customer experience and business operations? Tomorrow’s World Today is your opportunity to join industry leaders, where you’ll explore the market-leading technologies reshaping the landscape. Dive into analytics, AI, and automation to discover how these powerful tools can uplift your interactions and fulfilment processes, driving superior customer and employee experiences.
Organiser
Britannic are award-winning specialists in business communications, systems integration, digital transformation and managed services, maximising the ICT investment of private and public organisations across the UK.
Britannic Technologies is a value-added reseller with a difference. We are a highly knowledgeable team of approachable, long-serving experts specialising in business communications, contact centre, unified communications, networking, automation and systems integration. We go the extra mile to create value, mitigate risk and manage change effectively, building strong relationships based on trust.
We collaborate with customers and class-leading partners to innovate and add value, achieving excellence in everything we do. Working in partnership with customers to understand their business goals, processes and culture, we develop change strategies and underpinning technology solutions, tailored to each client’s needs. As leaders in innovation, we are proud to bring disruptive technologies, such as artificial intelligence, web real time communications and business process automation to customers.
Britannic partners with industry-leading vendors such as Mitel, Five9, Avaya, 8×8, Bizvu, Calabrio, AudioCodes, Microsoft and Red Box.
Trailfinders, North Herts District Council, Markerstudy Group, Advance Housing & Support and Queen Mary University of London are just a few of the customers that have transformed their business with Britannic.
