Latest Contact Centre News

Boost Automation & Expand Customer Self-Service with AI

Tue
26
Jan2021

Artificial Intelligence (AI) speech technologies provides possibilities for customer service automation like never before.

From 10.00am until 11.00am

At Virtual

TalkDesk

Customer self-service has been a hot topic in the contact centre space for many years. Now, with new Artificial Intelligence (AI) speech technologies, possibilities for customer service automation rise like never before.

Join Talkdesk, the cloud contact centre for innovative enterprises, for an upcoming webinar on Tuesday, January 26 at 10 a.m. GMT | 11 a.m. GMT+1, where we will discuss:

» What is an AI-powered Virtual Agent?

» How AI can help boost automation and customer self-service.

» Customer self service impacts on call center cost reduction.

»5 Simple steps to progressively implement a Virtual Agent in your contact centre.