Latest Contact Centre News

8 Ways to Maximise the ROI of AI in the Contact Centre

Wed
26
Jan2022

From 10:00am until 11.00am

At Virtual/Online

Discover the building blocks to implement practical AI and create business results.

Contact Centre & CX leaders are focused on finding ways to meet and exceed heightened customer expectations. New research by Aberdeen reveals that there is a leading group of businesses that uncovered ways to maximise the impact of AI on their activities.

On the 26th of Jan at 10 a.m. GMT, join this webinar to learn:

- How AI impacts contact centre, CX results and the opportunity costs of not using AI.
- The role of AI capabilities in delivering seamless digital experiences.
- The building blocks to implement practical AI.

 

 

 

To register for this event Wednesday 26th January 2022 at 10.00 or for additional information Click Here

Five9 is an industry-leading provider of cloud contact centre solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of call minutes annually. The Five9 Intelligent Cloud Contact Centre provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, to engage and empower agents, and deliver tangible business results. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps contact centres increase productivity, be agile, boost revenue, and create customer trust and loyalty.

For additional information on Five9 view their Company Profile

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