Analytics, Applications Integration, Call Analysis, Call Handling, Call Recording, Cloud Solutions, Contact Centre Satisfaction, Contact Centre Technology, Customer Experience, Customer ID & Verification, Diallers, FaceBook & WhatsApp Messaging, Gamification, Integrated Contact Centre Systems, Interactive Text Response (ITR), Knowledge Management, Mobile Apps, Omni-Channel, Outbound Dialling, PBX/IP-PBX, Performance Management, Predictive Outbound Dialling, Quality Management, SaaS, Salesforce Management, Skill Based Routing, Software Solutions, Technology, Training, Virtual Agents & Chatbots, Voice Biometrics, Voice Recording, Workforce Management, Workforce Optimisation
Talkdesk Enterprise Cloud Contact Centre empowers companies to make customer experience their competitive advantage.
With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings.
Over 1,400 innovative enterprises around the world, including Discovery Education and Peloton, rely on Talkdesk to power their customer interactions.
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With enterprise-class performance and consumer-like experience, Talkdesk allows you to adapt your contact centre to the evolving needs of your customers and teams, resulting in increased productivity, customer satisfaction and cost savings.
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