Agent Coaching & Monitoring, Agent Desktop, Analytics, Cloud Solutions, Consultancy, CTI, Customer Experience, Customer Feedback, Diallers, Hosted Solutions, IVR, Multi-Channel Solutions, Multi-Site Routing, PCI Compliance, PCI DSS, Performance Management, Quality Monitoring/Reporting, SaaS, Self Service, Social Media, Surveys, Unified Communications, Virtual Solutions, Voice Recording, Workforce Management
Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences.
Through its own technology and that of world-class technology leaders such as Avaya, Nuance and Verint, Sabio Group helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels.
The group works with major brands worldwide, including the AA, Aegon, AXA Assistance, Bankia, BGL, BNP Paribas, Caixabank, DHL, Essent, HomeServe, Liverpool Victoria, Office Depot, Saga, Sainsbury’s Argos, SSE, Telefónica, Think Money and Transcom Worldwide.
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