Latest Contact Centre News

Sabio Group

Contact Centre Supplier Directory

Sabio Group

Sabio Group is a global digital customer experience (CX) transformation specialist.

The Group, which includes ‘makepositive’, delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology, and that of world-class technology leaders such as Amazon Connect, Avaya, Genesys, Google Cloud, Salesforce, Twilio and Verint, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels.

The Group works with major brands worldwide, including Aegon, AXA Assistance, BBVA, BGL, Caixabank, DHL, loveholidays, Marks & Spencer, Rentokil, Essent, GovTech, HomeServe, Saga, Sainsbury’s Argos, Telefónica and Transcom Worldwide.

Microsoft Copilot: Latest disruptive AI Capability for Customer Service?

AI & Automation is Delivering Enhanced Contact Centre Performance

How Data Powers CX Delivery for Contact Centre Advisors

Salesforce Einstein GPT; Beginning of AI’s ‘Productivity Wave’?

Migrating to the Cloud? Be prepared to evolve your business…

Moving your Contact Centre to the Cloud? What’s on offer?

Generative AI: A False Dawn Or New Hope in CX?

53% of Contact Centre Agents Report Symptoms of Stress

Could ChatGPT Herald the Next Stage for CX AI Adoption?

8 Steps To CX Transformation in 2023

Sabio Aims to Empower Contact Centre Workforce

Keynote Speakers Announced for Sabio Event, Disrupt

It’s Time to Re-Frame Our Thinking Around Conversational AI…

Rentokil Embarks on Digital CX Project with Sabio

Are Virtual Assistants Part of your Contact Centre Workforce?

ContactBabel Launch UK CX Decision Makers’ Guide 22-23

Brands Are Under Pressure to Differentiate via CX

Voice needs to be Part of Digital CX – Not the Legacy Annoyance

Sabio Group Unveils ‘Sabio Console’ – AI-powered CX Platform

Sabio Announces Expanded Partnership with Google Cloud & Twilio

12th Floor, Blue Fin Building, 110 Southwark Street, London, SE1 0SU

Telephone: 0344 412 3000

Website - Twitter - LinkedIn - Facebook - Instagram

error: Content Protected